A key factor for success at Sedley Koschel is client satisfaction & happy clients

About Sedley Koschel

About Sedley Koschel Financial Group, our success is built on one simple principle: Client Satisfaction and Happy Clients. Since our founding in 1973, we’ve been driven by a passion to provide you and your family with the financial services you truly need. Our holistic approach ensures that your financial well-being is always our top priority, with a firm focus on delivering client satisfaction at every step.

Building Trust and Lasting Relationships

What sets us apart is our commitment to building strong, lasting relationships. We believe that client relationships are more important than just charge-out rates. Our goal is clear – we want to delight you with our services! Many of the families we work with have been with us for over 15 years, and some for as long as 40 years. We’ve become more than just financial advisors; we’ve become your trusted family office.

At Sedley Koschel, we are selective about the clients we take on, ensuring that we work with individuals who truly understand the value of our holistic approach. We add value by solving problems, easing concerns, and creating tailored financial strategies that make a real difference in your life.

Continuous Improvement and Client Feedback

We continuously seek feedback from our clients to ensure we are always improving. We also benchmark our performance within the industry, so we know we are delivering the best possible service.

About Sedley Koschel Financial Group

Our Process

  1. Initial No-Obligation Meeting
    We begin by getting to know each other. This first meeting is an opportunity for us to understand your overall financial situation and explain how our services can add value to your financial life.
  2. Customised Financial Plan
    Once we’ve gathered the necessary information, we prepare a customised plan tailored specifically to your needs. This plan takes into account your personal goals, budget, assets and liabilities, superannuation, insurance, estate planning, investment strategy, tax minimisation strategies, and cash flow analysis, all the way through to your retirement.
  3. Implementation of Proven Strategies
    After the plan is developed, we implement the strategies that are right for you. We also maintain regular contact and conduct ongoing reviews to ensure you stay on track to meet your goals.

Our process works because it’s designed with your happiness in mind. By staying in touch and providing one-on-one service, we reduce problems and keep our clients satisfied.

At Sedley Koschel Financial Group, our guarantee is simple: Value-added communication and personalised service that ensure client satisfaction and happiness.

Sedley Koschel Concierge Service

This service is a new idea in the financial services industry and builds on our key strategy of value by offering other non-financial services  in your time of need. We don’t force it, but these additional services are there if you don’t have the support from family and friends around you. How do we measure the strength of our client relationships? We are in regular contact with our clients and engage the Beddos Institute to survey our clients for feedback annually. See our testimonials page for feedback.

Each Sedley Koschel Financial Group client must speak with us on a pre-determined meeting date and time each week, month or quarter. No excuses. We realise that we can’t build a relationship if both parties don’t actively talk.

It doesn’t matter where you live – we provide our value added services to a large number of clients located on the Central and Northern Gold Coast, in Northern Queensland including Mount Isa, Townsville and Charters Towers and as far south as Melbourne and utilise technology to facilitate virtual meetings where necessary. Our staff deeply care about your wellbeing – the team are encouraged to take ownership of client relationships. Perhaps that means saying happy birthday on your special day or just being understanding of your current circumstances.

Sedley Koschel is a Holistic Financial Management Firm Located In Queensland

If you have been searching for the right business advisor who can meet your needs and help navigate an ever-changing economic landscape, we would love to work with you. Call us today on 1300 008 108 -or- schedule an obligation free consultation at a time that suits you. 

We offer a wide range of financial services from one location. These services include:

and much more….

Are you looking for our client portal login? CLICK HERE to visit My Prosperity Portal